Summary
The city is outsourcing printing and mailing of about 185,000 utility bills a month to InfoSend, replacing an aging in-house print operation blamed for recent billing incidents. No city employees lose jobs, and roughly $354,000 in staff time shifts to higher-value technology work with no net fiscal impact.
At a glance
- Total mentions
- 1
- Last 30 days
- 0
Last discussed Jul 16, 2026.
Impact analysis
Up to $1.8 million annually, offset by removed TID costs — no net impact to water, sewer, gas or general funds.
All 185,000 utility customers who should see more reliable, accurate bills.
Mentions & discussions (1)
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